Service Design creates business value by improving the quality, efficiency, and profitability of inward and outward facing processes and touchpoints. As the demand for thoughtfully crafted services and Human-Centred experiences continues to increase, it’s the ideal to learn transformative skills in Service Design:
Learn from industry Service Design experts
As industry-leading practitioners, our instructors will teach you current and in-demand skills.
Work with real-life clients
Build a portfolio of real client work that showcases your talent and kick-starts your Service Design career.
Build a reputable network
Join our tight-knit community of industry influencers and expand your professional network with invaluable connections.
Enjoy dedicated career guidance, access our industry hiring partners, and find future employment in Service Design.
This course is for
- Anyone interested in becoming a Service Designer – there are no prerequisites for this course.
- Anyone interested in applying strong Service Design skills to a business or startup
- Anyone interested in learning about Service Design & applying it to their career
- Students from a variety of professional backgrounds
Express your interest today – simply turn up with passion, determination and a readiness to transform your career in Service Design. Before every course, we’ll engage in a short interview with you to better understand your personal and professional goals, and to help you maximise the opportunities in our course.
Our alumni are working with some of the best
Outcomes ProgramAs part of our Transform program, our students enjoy access to dedicated guidance and support as they launch a new career in UX
Get guidance on shaping your CV, LinkedIn profile, and creating your personal brand.
Practice for interviews, learn to negotiate, and receive feedback on your applications.
Access exclusive job postings, employment recommendations, and an attend industry hiring event.
What you'll Learn
Request a syllabus todayGet a taste tester with our free course Syllabus. Express your interest and our friendly Course Advisors will send a copy of the syllabus your way!
Our transformative Service Design course will empower you to:
- Get a role as a Service Designer or similar
- Build a strong portfolio of real-life clients
- Gain a toolkit of Service Design skills and techniques
- Build a network of industry connections
- Understand the end-to-end Service Design process
- Create a compelling set of artifacts from service blueprints to a storytelling canvas
- Confidently communicate Service Design concepts to various stakeholders
- Effectively communicate research findings and user insights
- Understand future trends and changes affecting the industry
Senior Strategic and Service Designer
Service Designer at The City of Melbourne
Service Design Lead at DTA
Senior Service and Experience Design Lead at Telstra
Director of Design and Innovation at Innovation Union
Freelance Service Designer and Facilitator